1. Refund policy

You can return the product within 10 days of receipt of the product. To be eligible for a refund, the product must be in its original condition, unused, and with all tags and packaging intact. A receipt or proof of purchase is necessary.

For returns, please contact us at info@talesoffae.com to provide you with instructions on how and where to send the package.

Items sent back to us without first requesting a return will not be accepted.

Once we receive and inspect the returned product we will process your refund.

Refunds are typically processed within 10 business days and will be credited to your original payment method.

Customers are responsible for return shipping costs unless the return is due to an error on our part.

2. Damages and issues

In case you receive a damaged order please contact us at info@talesoffae.com so that we can resolve the issue promptly.(photos of the damage product must be included at your message).

3 . Non refundable items

Customized products or personalized items cannot be returned unless received damaged or different from the order. For any questions or concerns, please contact us at info@talesoffae.com